Last data update on 12/07/2020
Not satisfied with your existing Aviation Database? Why not make the switch to ADU Software Database program and ADU Mobile App. See products page.
About Us
ADU Software, business registered in Nov 2002, is owned and managed by a dedicated team of Aviation enthusiasts.
In order to ensure that potential customers have a full understanding of what the ADU software product has to offer, numerous seminars are held throughout the country, throughout the year.
The ADU technical support line is open 7 days a week to answer all questions or enquiries as well as assist with any technical support matters our users may have. We do not expect you to just rely on email support, we are available by telephone, email, live chat & social media. We strive to provide individualised customer service for each of our customers, regardless of how many customers we have.
Private demonstrations at the ADU Headquarters based in Sale, Manchester, England, may be arranged on request.
MISSION STATEMENT
ADU Software operates under the policy where the data belongs to each individual user with no encryptions or lock out.
The database will remain fully functional regardless of whether a subscription to updates is chosen. ADU Software offers free unlimited technical support via email to all registered users. Remote Access Resolution is also available – prices start from £20.00 .
Technical Support is not governed to advice relating to ADU Software Products but to any computer related enquiry. We will endeavor to assist with any technical support needed concerning your own PC. We have over 20 years of IT Technical Support so can help with many pc related problems. One of the reasons for our success is because we listen to you and value your ideas and contributions in order to provide a first class aviation software package beneficial to all users.
*Save £10.00 off your annual update renewal*
As an existing customer, you can save £10 off your annual update subscription if you introduce a friend or family member to ADU Software.
We take our customer care very seriously. While our aim is to make our programs and website easy to understand, and navigate we know there are times when you may need a bit of assistance.
adu@ntlworld.com
0044 161 718 5439 or 0845 165 1522
ADU SOFTWARE 46 Roebuck Lane Sale Cheshire M33 7SH England
Contact Us at ADU Software.
We have provided a number of ways for our Customer Care team to help you:
adu@ntlworld.com
For service inquiries or assistance:
adu@ntlworld.com
We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential.
[Please use the ‘Live Chat’ feature or leave a message and our support team will get back to you.]
Tel:- 0044 161 718 5439
Monday to Thursday 10.00am to 20.00pm (GMT)
Friday 13.00pm to 17.00pm (GMT)
Saturdays 09:00am to 17:00pm (GMT)
Sunday 11:00am to 18:00pm (GMT)
If your call is not answered please leave a message detailing your name and contact phone number and we will respond at our earliest convenience or alternatively please send an email to adu@ntlworld.com
46 Roebuck Lane
Sale
Cheshire
M33 7SH
England
ADU-Info
ADU Software is owned and managed by a dedicated team of aviation enthusiasts and is fully supported by a highly experienced editorial team who are contactable in order to provide immediate answers to any consumer questions or queries.
ADU Software – All general enquiries relating to Sales, Technical Support and Program Development and all Updates, please email
Steven Bruce adu@ntlworld.com
Telephone. 0161 718 5439
Telephone Sales 0161 718 5439
Customer Services, Marketing and Advertising
Sue Bruce adu@ntlworld.com
Submit your review | |
I had my seen details converted from Planebase
Just a few words on ADU software. After having my seen details converted from Planebase I’ve been using the software for approximately 3 months now. The ADU mobile app integration programme is excellent and the best piece of kit to come out for a long time is the ADU have I seen it.
The program it’s fast on its search facility if reporting facilities our excellent the level of detail is also excellent a well-informed kept up to date database.
I normally don’t leave comments however this program deserves recognition for any of you out there who spend time reading these comments.
Take it from me this is an excellent program and you won’t be disappointed the support level is also excellent from Steve and Sue, I’d also like to thank the editorial team for keeping the information up to date.
With the variety of so many different databases out there. ADU software as far as I’m concerned is number one miles ahead of the competition.
Nigel USA (23/08/2019)
Data regulations
Important Information – Changes to data regulations
Data regulations are changing, we’ll keep treating your data responsibly.
Although there’s a change coming up in data regulations, our commitment to protecting your data will never change.
Your information: what, why and where we use it
We collect information when you use our products and services. That information can include, for example, your contact details, how you’re using our services, your location.
We mostly use your data to manage your subscriptions & deliver products and services relevant to you. We also use your data to improve our products and services and to develop new ones and to help us run & develop our business. The law also requires us to keep some information in order to comply with some legal obligations.
The type of information we have
The information we have about you includes things like who you are, how you use your ADU Software products and services, where you use our Service.
Who you are includes:
- Your name, address, email address, telephone number.
- Your interests and preferences when it comes to our services
How & where you use your ADU Software products & Services includes:
- Your location when downloading or using our products of services
- Your usage of any mobile applications
We do not retain any of your payments details at any time and all payment details provided to us are securely destroyed after processing in a timely manner.
Your marketing preferences
If you’ve chosen to receive information/marketing messages from us, we’ll use your data to bring you updates of any new products or services and also send you notification of impending renewal of subscriptions and payment invoices.
Your data and third parties
We won’t share your data with any third parties for marketing purposes.
We promise that we’ll always make sure your data is managed responsibly.
Your rights
You have some important rights that determine how and whether we use your data. For example, you can decide you don’t want to be sent marketing messages and you’re entitled to receive a copy of your data. If you do not want us to contact you about our new products & services, events and subscription reminders then please email adu@ntlworld.com and we will ensure you do not receive any emails in this regard.
Copyright © 2020 ADU Software Technologies UK - All Rights Reserved
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