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Last data update on 23/04/2019

Not satisfied with your existing Aviation Database? Why not make the switch to ADU Software Database program and ADU Mobile App. See products page.

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About Us

ADU Software, business registered in Nov 2002, is owned and managed by a dedicated team of Aviation enthusiasts.

In order to ensure that potential customers have a full understanding of what the ADU software product has to offer, numerous seminars are held throughout the country,  throughout the year.

The ADU technical support line is open 7 days a week to answer all questions or enquiries as well as assist with any technical support matters our users may have. We do not expect you to just rely on email support, we are available by telephone, email, live chat & social media. We strive to provide individualised customer service for each of our customers, regardless of how many customers we have.

Private demonstrations at the ADU Headquarters based in Sale, Manchester, England, may be arranged on  request.

 MISSION STATEMENT

ADU Software operates under the policy where the data belongs to each individual user with no encryptions or lock out.

The database will remain fully functional regardless of whether a subscription to updates is chosen. ADU Software offers  free unlimited technical support via email to all registered users. Remote Access Resolution is also available – prices start from £20.00 .

Technical Support is not governed to advice relating to ADU Software Products but to any computer related enquiry. We will endeavor to assist with any technical support needed concerning your own PC. We have over 20 years of IT Technical Support so can help with many pc related problems. One of the reasons for our success is because we listen to you and value your ideas and contributions in order to provide a first class aviation software package beneficial to all users.

 

*Save £10.00 off your annual update renewal*

As an existing customer, you can save £10 off your annual update subscription if you introduce a friend or family member to ADU Software.  

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Existing Customer Comments.

     
  • Well, what can I say,  I am very impressed with this version, IT IS ALL THAT I WOULD WANT FROM A DATABASE. Versatility is the main advantage.

  • Just got the ADU program and mobile App. It simply the best on the market and yes I used them all from free to pay. Great product. Yes you can see that the money is invested back in to the products.

  • Well done to you and all involved, I hope that it is a big success for you.


View More Comments.

We take our customer care very seriously. While our aim is to make our programs and website easy to understand, and navigate we know there are times when you may need a bit of assistance.

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adu@ntlworld.com

0044 161 718 5439 or 0845 165 1522

ADU SOFTWARE 46 Roebuck Lane Sale Cheshire M33 7SH England

Contact Us at ADU Software.

We have provided a number of ways for our Customer Care team to help you:

For product information:
adu@ntlworld.com

For service inquiries or assistance:
adu@ntlworld.com

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential.

Please send any specific information about your request so we can direct it to the appropriate people:

[Please use the ‘Live Chat’ feature or leave a message and our support team will get back to you.]

ADU Customer Care Center

Tel:- 0044 161 718 5439

Monday to Thursday 10.00am to 20.00pm (GMT)

Friday 13.00pm to 17.00pm (GMT)

Saturdays   09:00am to 17:00pm (GMT)

Sunday 11:00am to 18:00pm (GMT)

If your call is not answered please leave a message detailing your name and contact phone number and we will respond at our earliest convenience or alternatively please send an email to adu@ntlworld.com

ADU SOFTWARE
46 Roebuck Lane
Sale
Cheshire
M33 7SH
England

ADU-Info

ADU Software is owned and managed by a dedicated team of aviation enthusiasts and is fully supported by a highly experienced editorial team who are contactable in order to provide immediate answers to any consumer questions or queries.

ADU Software – All general enquiries relating  to Sales, Technical Support and Program Development and all Updates, please email

Steven Bruce adu@ntlworld.com

Telephone. 0161 718 5439

Telephone Sales 0161 718 5439

Customer Services, Marketing and Advertising

Sue Bruce adu@ntlworld.com

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Data regulations

Important Information – Changes to data regulations

Data regulations are changing, we’ll keep treating your data responsibly.

Although there’s a change coming up in data regulations, our commitment to protecting your data will never change.

Your information: what, why and where we use it

We collect information when you use our products and services. That information can include, for example, your contact details, how you’re using our services, your location.

We mostly use your data to manage your subscriptions & deliver products and services relevant to you. We also use your data to improve our products and services and to develop new ones and to help us run & develop our business. The law also requires us to keep some information in order to comply with some legal obligations.

The type of information we have

The information we have about you includes things like who you are, how you use your ADU Software products and services, where you use our Service.

Who you are includes:

  • Your name, address, email address, telephone number.
  • Your interests and preferences when it comes to our services

How & where you use your ADU Software products & Services includes:

  • Your location when downloading or using our products of services
  • Your usage of any mobile applications

We do not retain any of your payments details at any time and all payment details provided to us are securely destroyed after processing in a timely manner.

Your marketing preferences
If you’ve chosen to receive information/marketing messages from us, we’ll use your data to bring you updates of any new products or services and also send you notification of impending renewal of subscriptions and payment invoices.

Your data and third parties
We won’t share your data with any third parties for marketing purposes.

We promise that we’ll always make sure your data is managed responsibly.

Your rights
You have some important rights that determine how and whether we use your data. For example, you can decide you don’t want to be sent marketing messages and you’re entitled to receive a copy of your data. If you do not want us to contact you about our new products & services, events and subscription reminders then please email adu@ntlworld.com and we will ensure you do not receive any emails in this regard.

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